Patients with Dental Insurance

We are pleased and excited that you have selected us to perform your dental treatment. We aim to make your dental health the very best it can be. Through the assistance of your insurance company, obtaining optimal oral health is a relatively simple matter.

Your insurance coverage is an arrangement between your insurance company and your place of employment. There are many different policies and forms of coverage. Please be aware that your coverage may not be based on the current dental fee guide. The amount of coverage that has been arranged does not involve the dentist. Our staff would be happy to call your insurance company and get a breakdown of what you will be covered for. Any unpaid portion your dental plan does not cover is your responsibility. The out-of-pocket portion must be paid at each appointment. You are responsible for any treatments no longer covered by your dental plan.

Did You Know?

  • Benefit coverage is a contract between yourself, the insurance company and your employer – not the dentist.

  • Dental benefit companies do not inform dental offices of changes to your policy.

  • Dental benefits may not cover 100% of your dentistry.

  • Some companies offer 100% coverage of 1994 fees – or less. Our fees are average for dentists in Alberta. Our fees are based on our clinical expertise, the quality of care and materials provided.

Our Team Members are Qualified to Help if You Have any Questions

If you have any questions regarding your coverage, we recommend that you call your insurance company or have one of the staff members call for you.

We are happy to offer our patients a pre-determination of treatment fees, which can be sent to your insurance company for confirmation of your coverage. This will enable you to plan your finances before commencing with treatment.

You need to be aware that insurance companies will sometimes send back approvals with a request for cheaper alternative treatment plans. Our office is happy to discuss any alternatives and choices with you prior to your treatment.

We encourage our patients to be familiar with their dental plan in order to eliminate disappointments caused by payment issues.